ASTROLOGUS

Frequently Asked Questions

What exactly is "1,000 interactions"?

An interaction is a single request to our AI. This could be:
  • Generating one complete birth chart reading.
  • Generating one love compatibility (synastry) reading.
  • Asking one question and receiving one answer in a dialogue with an AI interpreter.
Your one-time purchase of $39.99 includes 1,000 of these interactions, which is enough for dozens of in-depth chart explorations.

What happens when I run out of my 1,000 interactions?

Your Lifetime Access is permanent, and you will never lose access to your dashboard or any of your saved readings in "Stardust Memories".

Once your balance reaches 100 remaining interactions, a pop-up will appear in your dashboard giving you the option to purchase a "refill" pack of 1,000 more interactions for $19.99.

Is my birth data private and secure?

Yes, it is completely private and secure. We are committed to data minimization.

The sensitive birth data you enter (date, time, location) is used *only* for the sole purpose of generating your astrological chart for your current session. This data is not stored by default. Once your session ends or you close the browser, this information is permanently erased from our system.

You have the option to create an account and explicitly save your birth data and readings to your private "Stardust Memories" profile. This data is only stored if you choose to do so, and you have full control to view, edit, or delete this saved information at any time.

XORD LLC does not store, share, or sell any customer data.

How do I request a refund?

We offer a 30-Day Money-Back Guarantee on all Card and PayPal purchases. If you are not satisfied for any reason, simply email our support team at within 30 days of your purchase.

We process all refund requests within a maximum of 48 hours.

How does the "Love Compatibility" feature work?

This is our synastry feature, which allows you to compare two birth charts. You enter the birth data for yourself and another person, and Astrologus will generate a detailed report. This reading analyzes the aspects between your charts to reveal your relationship's unique dynamics, strengths, and potential challenges.

You can see several full examples of this in our "Relationships" section, such as the analyses for:

What is "Swiss Ephemeris"?

The Swiss Ephemeris is the most accurate and trusted astronomical calculator available, used by professional astrologers worldwide.

Using it ensures that the positions of the planets and other chart points are calculated with scientific precision, which is the essential foundation for a high-quality, accurate reading. It's the "gold standard" for astrological data.

Are cryptocurrency payments refundable?

No. Due to the nature of blockchain transactions, all cryptocurrency sales are final and are not eligible for the 30-day money-back guarantee.

How do I access the Web & Android apps?

Your purchase is "web-only," which means you must buy your Lifetime Access here on the website. Once you create your account, that same account and password will unlock the Astrologus app on Android. Just download it from the Play Store and log in. Your access is "cross-platform."

When is the iOS app coming?

The iOS app is currently in active development and is "Coming Soon". Your one-time purchase will automatically grant you full access to the iOS app the moment it becomes available.

Are the three AI interpreters really different?

Yes, completely. They all start from the same accurate Swiss Ephemeris data, but their analysis and communication style are distinct:
  • The Diagnostician: 📊 Is analytical and precise. Best for technical questions about career, timing, and relationship dynamics.
  • The Symbolist: 🌟 Is mythological and psychological. Best for exploring creative potential, archetypes, and shadow work.
  • The Alchemist: ⚗️ Is spiritual and hermetic. Best for exploring your soul's purpose and deeper karmic patterns.
« Back to Homepage